Each instrument sent for repair is subject to primary diagnostics to determine the necessity for repair.
All instruments undergo testing in the calibration laboratory, and a calibration certificate is issued after repair (see calibration conditions).
All instruments shall be registered for warranty maintenance, therefore, you should complete the login form on the web-site (click here for more information).
|Warranty repair*||Non-warranty repair||Emergency repair|
|Terms||During 10 business days||During 30 business days||During 5 business days|
|Cost||for free||individual**||individual** + 50%|
|Transport expenses||At the expense of SKB EP||At the expense of the company, which sent the equipment for repair||At the expense of the company, which sent the equipment for repair|
|Notes||The possibility of repair is considered on a case-by-case basis.|
* The service center of SKB EP is entitled to increase the work completion time up to 30 business days, if the failure to complete the works on time took place due to the reasons beyond control of the center. In this case, the representative of the SKB EP service center shall notify of the possibility to carry out the warranty repair on time before expiration of the warranty repair term.
** The cost of works is determined based on the primary diagnostics and/or detected defects occurred during operation.
Reasons for the warranty repair termination:
The instruments are accepted for maintenance supplied as a complete set as follows: